Pool game Terms & Conditions — Rules and Conditions of Use

1. Acceptance of Terms & Eligibility

You must read these terms and conditions carefully before using the pool game platform. By accessing the site or creating an account, you agree to these terms in full. You must be at least 18 years of age to use this platform. Users outside Bangladesh are responsible for ensuring they are eligible to use the service under their local laws. Use of the service from any region subject to legal restrictions or government prohibitions is strictly forbidden.

• Account registration is strictly prohibited for anyone under 18 years of age.
• Each individual may operate only one account.
• Accounts registered with a false identity will be immediately terminated.

2. Account Registration & Security

You must provide accurate and complete information at the time of registration. It is entirely your responsibility to keep your account login credentials confidential and to prevent unauthorized access. If any unauthorized activity is detected, notify our support team immediately. Transferring or selling your account to a third party is strictly prohibited. pool game will never ask for your password by email or phone — treat any such communication as fraudulent.

• Registration must be completed using a valid email address.
• Use a strong password and change it regularly.
• Documents required for account verification may need to be provided.

3. Gaming Rules & Fair Play

All games on the pool game platform are operated in a fair and transparent manner. Game outcomes are determined through impartial Random Number Generator (RNG) technology. If any user attempts to influence game results, their account will be permanently closed. Each game has its own rules, which must be followed at all times. Attempting to collect bonuses or rewards using multiple accounts is strictly prohibited and will be treated as fraud.

• If a technical error occurs during a game, the round may be considered void.
• Using automated bots or scripts to play games is prohibited.
• Gaming history may be reviewed by administration at any time.

4. Deposits, Withdrawals & Payments

All transactions are conducted in Bangladesh Taka (BDT). Please check the minimum and maximum limits before making a deposit. Withdrawal requests generally take 1–3 business days to process. The method used for deposits and withdrawals must be the same — withdrawals to third-party accounts are not permitted. If money laundering or suspicious financial activity is detected, we reserve the right to notify the relevant authorities.

• After a deposit is completed, it may take some time for the credit to appear in your account.
• All payment methods may have their own processing times and fees.
• Withdrawal requests may be put on hold if the account has not been verified.

5. Prohibited Activities

The following activities are strictly prohibited on the pool game platform. Any fraudulent activity, hacking, or attempt to exploit system vulnerabilities will result in legal action. Harassing, intimidating, or engaging in offensive behavior toward other users is prohibited. Spreading false information or publishing misleading content on the platform is unacceptable. Misuse of personal information or sharing it with third parties is strictly forbidden.

• Creating multiple accounts is prohibited.
• Bonus abuse or bonus arbitrage is prohibited.
• Reverse engineering of the platform's software is prohibited.
• Unauthorized attempts to access another user's account are prohibited.

6. Privacy & Data Protection

Protecting your personal information is our highest priority. We use your data only to improve our services and fulfill legal obligations. To read our detailed privacy policy, Privacy Policy page Your information is not shared with third parties, but may be provided to authorities if required by law. We always use SSL encryption and secure server infrastructure to keep your data protected.

7. Account Suspension & Termination

We reserve the right to suspend or close any account at any time without notice in the event of a terms violation. If there is a valid balance at the time of account closure, it will be returned after the verification process is complete. In cases of fraud or deception, the balance may be forfeited. Users may also request account closure at any time by contacting support. For the self-exclusion feature, Responsible Gaming Go to page.

8. Changes to Terms

Pool game reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will send advance notice to the registered email address. Continued use of the platform after any changes will be considered acceptance of the new terms. The latest terms and conditions will always be available on this page, and the date of the last update will be noted at the top of the page. Contact our support team for any questions.