Responsible Gaming at pool game — Your Protection Is Our Priority
Pool game believes that gaming should be fun, not stressful. We place the highest importance on the mental well-being and financial security of every player in Bangladesh. On this page you will find all responsible gaming guidelines, methods for setting limits, and ways to get support. Our goal is to keep you informed and protected, so that gaming is always an enjoyable experience.
What do we mean by responsible gaming?
Our core principles to ensure enjoyable gaming
Responsible gaming means enjoying gaming as a form of entertainment without allowing dependency or addiction to take hold. pool game encourages every player to stay mindful of their budget, time, and mental state. We believe information and awareness are the best protection. Our platform is ready to support players at every step, so that gaming is always a positive experience.
Set Deposit Limits
Set a daily, weekly, or monthly maximum deposit limit from your account. Once this limit is set, it takes effect immediately. Increasing the limit requires a specific waiting period, which keeps you protected.
Session Time Limit
Set a session time limit to avoid prolonged gaming. Once the designated time is up, the platform will automatically notify you. Take a break and come back with a fresh mind.
Self-Exclusion
If you feel the need, you can temporarily or permanently suspend your account yourself. No promotional communications will be sent during a self-exclusion period. We fully respect this decision.
Gaming History Review
You can view your complete gaming activity history at any time. Analyze your own habits and take action if needed. Transparency is the core foundation of our platform.
Reality Check Notification
Activate reminder messages at set intervals to remind you how long you have been playing. These notifications help you make conscious decisions and reduce the risk of playing excessively on impulse.
Age Verification & Minor Protection
The minimum age to participate on our platform is 18. Age verification is mandatory at the time of registration. Use password protection on your device to prevent younger family members from gaining access.
How do you recognize problematic gaming?
Seek help if you notice the following signs
Problematic gaming is a habit that develops gradually and can be difficult to recognize at first. Ask yourself — is gaming affecting your daily life, work, or relationships? Consider whether you are repeatedly placing larger bets to chase losses. If you feel restless or irritated when you cannot game, that is a signal. Seeking help at the right time is always the wisest decision.
After every session you find yourself thinking "maybe I would have won if I played a little more" — and that thought is pushing you to spend beyond your set budget. This is one of the primary signs of problematic gaming.
Hiding or downplaying the amount of time you spend gaming from family or friends is a warning sign. A lack of transparency often increases stress and deepens the problem.
If gaming is affecting your professional responsibilities, time with family, or adequate sleep, you need to take a break immediately. Keeping all other areas of your life healthy is the primary goal.
The urge to place bigger bets after a loss in order to recover the money is a dangerous cycle. Breaking out of this cycle requires restraint and, if necessary, professional support.
For mental health support in Bangladesh, you can contact the National Institute of Mental Health (NIMH) and the Kaan Pete Roi helpline. The pool game support team is also by your side — for assistance, please FAQ Page visit our page or log in to contact us directly. Remember, asking for help is a sign of strength, not weakness. We always place your well-being above winning.
Play Safe, Stay Happy
Pool game always wants your gaming experience to be positive and responsible. If you have any questions or concerns, please contact our support team. We believe that the right information and timely support are what build a healthy gaming culture. Our doors are always open for every player in Bangladesh.